Generated privacy notice - professional services
MEYE Finance customer privacy notice
Registered name: RPLH Limited
We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email: admin@meyefinance.co.uk
What information we collect, use, and why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Postcodes
Date of birth
Marital status
Financial data (including income and expenditure)
Usage data (including information about how you interact with and use our website, products and services)
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
MEYE Finance relies on legitimate interests as a lawful basis for processing. We collect only the minimum personal information needed to understand each client’s requirements and preferences, so that we can connect them with the most suitable adviser, broker, accountant, or legal representative. This use of data benefits both our clients and our business and does not create any undue risk or harm. All data protection rights continue to apply, with the exception of the right to data portability.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
Directly from you
How long we keep information
MEYE Finance acts as an intermediary and only retains personal information for as long as it is needed to fulfil the purpose for which it was collected. Typically, this means keeping your details just long enough to introduce you to the appropriate adviser, broker, accountant, or legal representative, and to request feedback on your experience.
We do not retain personal information for longer than is necessary. In most cases, your information will be securely deleted within 6 months of our last meaningful contact with you, and in all cases no later than 12 months from the date of first contact.
Where we are required by law or regulation to keep certain records for longer (for example, for resolving complaints or demonstrating compliance), we will do so in line with those obligations. After the retention period has passed, all personal information will be securely deleted or anonymised.
Who we share information with
Others we share personal information with
Insurance companies, brokers or other intermediaries
Professional or legal advisors
Professional consultants
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 5th September 2025